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IT Support, Consultancy & Supply

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Firstex IT Services

 

As IT requirements can be so varied, we tailor each solution to the specific needs of your business, but in general our services cover the following areas: 

- Repair of existing hardware. Eg replacing faulty hardware components in PC's and Laptops. Replacing smartphone cracked
  screens. 

- Troubleshooting software problems. Eg poor performance of Computers, Virus or other Malware problems, Windows failing
  to start, etc. 

- Network issues. Eg computer will not connect to a server or the internet, cannot send or receive email, printer is
  unavailable, etc. 

- Data backup and recovery. Eg setting up a new backup system, restoring lost data from a backup, recovering data when
  Windows won't start etc. 

- Equipment installation and upgrades. Eg setting up new PC's, printers etc. and linking them to the network. Upgrading
  memory or Hard drives etc. 

- Onsite and remote monitoring /support. Eg ad-hoc support by telephone /email and remote access. Flexible support
  agreements. Monitoring of Servers and PC performance to enable pro-active resolution of problems.

- Equipment supply. Economic replacement of Computer and Network equipment. 

- Project work, involving all of the above areas, with a tailored solution to your specific needs. 

 

We also offer Consultancy services for Database development and MS Office Analysis Tools to both large and small businesses.

Microsoft SQL Server offers incredible opportunities to manage and gain insight to your data, we believe.

 

As an addition to your existing team, or as a sole resource for a project, we offer in-house Consultancy on a contract basis.

Our experience ranges from MS SQL 2005 to 2012 & DQTS (Data Quality Tool Set), and MS Office software from versions 3.1 to 2010.

 

Having worked on all aspects of Database project development Firstex IT are highly qualified to provide advice and support for your business requirements.